CPI Staff Attitudes/Approaches Two corresponds to which?

• A. Supportive
• B. Directive
• C. Nonviolent Physical Crisis Intervention
• D. Therapeutic Rapport

Answer: (B)

In CPI, staff Attitudes/Approaches describe how you interact during a crisis, ranging from more supportive and rapport-building to more directive leadership. The level described as Two is the directive stance: you provide clear, concise commands, establish boundaries, and outline consequences to quickly restore safety. This approach is used when safety is at risk and there’s a need for structured guidance to de-escalate the situation. It emphasizes control and direction rather than warmth or relationship-building, which is why it best fits the directive category. The other options describe different aspects of interaction (empathic support or building therapeutic rapport) or refer to the intervention method itself rather than the attitude, so they don’t match the Two level as closely.