In the Coping Model, what does the 'Orient' step emphasize?

• A. Determine the immediate safety risks in the environment.
• B. Identify basic facts from both perspectives (Who, What, Where, Why).
• C. Manage staff schedules after a crisis.
• D. Confirm the person is no longer in danger.

Answer: (B)

In the Orient step of the Coping Model, the focus is on gathering essential information to understand what’s happening. It emphasizes identifying basic facts from both perspectives—who is involved, what is happening, where it is occurring, and why it is happening. This helps build clear situational awareness so you can respond calmly and effectively rather than acting on guesses or emotions. It sets the foundation for planning and de-escalation by ensuring you have an unbiased snapshot of the current situation. The goal isn’t to schedule staff or to declare safety status after a crisis, and while safety matters, the Orient step specifically centers on collecting the core facts to orient yourself to the moment.