Phase 7 is about which of the following?

• A. Respect, dignity, empathy, person-centered approach.
• B. Accepting responsibility or defending behavior.
• C. Actions taken based on feelings.
• D. Results of the behavior.

Answer: (B)

Phase 7 centers on post-crisis processing where accountability and learning take center stage. In this phase, the focus is on whether the person takes responsibility for their behavior or offers defenses or rationalizations. That shift from the peak of the incident to reflection and planning for the future is what Phase 7 is designed to address. It isn’t about constantly upholding respect and dignity in the moment—that principle runs through all interactions—but about handling the aftermath in a way that promotes understanding, reduces recurrence, and supports safer, more responsible behavior going forward.