Which Coping Model component asks for basic facts from both perspectives (Who, What, Where, Why)?

• A. Determine if the person is back in emotional and physical control.
• B. Identify basic facts from both perspectives (Who, What, Where, Why).
• C. Look for recurring behaviors, triggers, and staff responses.
• D. Return responsibility to the individual while offering support.

Answer: (B)

The main concept is gathering objective information by asking basic facts from both perspectives—Who, What, Where, Why. This component encourages staff and the individual to describe the events and motivations surrounding an incident in a clear, nonjudgmental way, capturing details from both sides before decisions are made. It’s the best fit because having both perspectives on the core facts helps prevent assumptions, reduces bias, and builds a shared understanding that informs safe, respectful, and tailored support. For example, understanding who was involved, what happened, where it occurred, and why it happened from both viewpoints can reveal triggers, gaps in communication, or environmental factors that need addressing. Other aspects of the model focus on assessing whether the person is back in control, identifying recurring behaviors or triggers, or returning responsibility with support, but those aren’t centered on collecting these basic facts from dual perspectives.