Which non-restrictive intervention is used to get assistance from staff?

• A. Move the person away.
• B. Get help from staff.
• C. Document the incident.
• D. Engage in verbal de-escalation.

Answer: (B)

The main idea here is using a non-restrictive step that brings trained help into the situation to reduce risk without using any physical force. Asking for help from staff directly mobilizes those who are equipped to assess danger, provide support, and apply the next appropriate level of response if needed, all while staying as non-intrusive as possible. It preserves safety for everyone and follows established procedures that prioritize de-escalation and support over restraint.

Moving the person away can be protective, but it can become a restrictive action and may escalate or misinterpret the intent. Documenting the incident is important for after-action review and accountability, but it doesn’t address the immediate safety needs. Engaging in verbal de-escalation is valuable and should be used, but it might not mobilize additional hands-on support when the situation is higher risk. Getting help from staff is the action that best ensures timely, appropriate, non-restrictive assistance.