Which statement accurately describes Phase 1 of the Conflict Cycle?

• A. The cycle begins after staff coordinate a plan.
• B. The stressful event triggers the cycle.
• C. The cycle ends with safety assessment.
• D. The conflict is resolved through de-escalation.

Answer: (B)

Phase 1 is when a triggering event sets the cycle in motion. It’s the moment a stressful situation occurs that starts the sequence, and staff start to notice initial cues, assess risk, and decide how to respond. The key idea is that the cycle begins because something in the environment or the person’s state creates a buildup that leads to further escalation if not addressed.

So, why this is the best fit: the triggering event is the driver that starts Phase 1, not actions taken after the fact. Coordinating a plan would come after recognizing the trigger and deciding on how to intervene, and safety assessment or de-escalation are steps that occur later as the situation progresses through the cycle.